• Resolved sainathk

    (@sainathk)


    Hi,

    my total site got crashed and i am getting
    This page isn’t working http://www.domain.com is currently unable to handle this request.
    HTTP ERROR 500

    server- nginx

    Warning: include(/data/…./…/…/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /data/…/…./…/wp-settings.php on line 84

    Warning: include(): Failed opening ‘/data/…./…/…/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/usr/share/pear:/usr/share/php’) in /data/…/…/…/wp-settings.php on line 84

    Fatal error: require_once(): Failed opening required ‘/data/…/…/…/wp-content/plugins/wp-smushit/core/class-wp-smush-installer.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /data/../../wp-content/plugins/wp-smushit/wp-smush.php on line 221

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sainathk

    (@sainathk)

    my previous version was 2.8.1
    and WP version 4.9.8

    Hi @sainathk,

    It looks like there is something wrong with your paths.

    The first error:
    Warning: include(/data/…./…/…/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /data/…/…./…/wp-settings.php on line 84
    means that you have a define(‘WP_CACHE’, true); set in your wp-config.php file, but WordPress cannot find wp-content/advanced-cache.php.
    /data/…./…/…/wp-content/advanced-cache.php is a really strange path.

    Second error is similar to the first.

    Third error:
    Fatal error: require_once(): Failed opening required ‘/data/…/…/…/wp-content/plugins/wp-smushit/core/class-wp-smush-installer.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /data/../../wp-content/plugins/wp-smushit/wp-smush.php on line 221
    Smush cannot find wp-smushit/core/class-wp-smush-installer.php. Again, something is wrong with the paths.

    First error you can resolve by removing define(‘WP_CACHE’, true); from you wp-config.php file. Second one – rename Smush plugin folder. But you need to find why your paths became so strange. Maybe you installed a security plugin, or changed some settings on you host?

    Best regards,
    Anton

    Thread Starter sainathk

    (@sainathk)

    Here are the exact paths:

    Warning: include(/data/wp-ms/co/radi/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /data/wp-ms/co/radi/wp-settings.php on line 84

    Warning: include(): Failed opening ‘/data/wp-ms/co/radi/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/usr/share/pear:/usr/share/php’) in /data/wp-ms/co/radi/wp-settings.php on line 84

    Fatal error: require_once(): Failed opening required ‘/data/wp-ms/co/radi/wp-content/plugins/wp-smushit/core/class-wp-smush-installer.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /data/wp-ms/co/radi/wp-content/plugins/wp-smushit/wp-smush.php on line 221

    @sainathk,

    Oh, sorry, didn’t understand that you were masking the paths. Still, the fixes stay the same:

    1. Remove define(‘WP_CACHE’, true); from wp-config.php
    2. Temporarily rename Smush plugin folder, for example to wp-content/plugins/wp-smushit-tmp

    Best regards,
    Anton

    Thread Starter sainathk

    (@sainathk)

    @vanyukov

    Thanks, now the site works fine. But, plugin is not active and when i try to activate it, the site is down.
    do you know how can to fix this?

    @sainathk,

    I think it might be a failed update. Could you please try to remove the plugin folder via FTP and install it again?

    Best regards,
    Anton

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @sainathk

    I’m marking this topic as resolved due to recent inactivity. Feel free to post back any update and we can re-open it and carry on troubleshooting! 🙂

    Thank you,
    Dimitris

Viewing 7 replies - 1 through 7 (of 7 total)

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