Smush settings screen doesn’t work

  • Resolved José Luís

    (@jlcarneiro)


    7 years, 7 months ago

    I’ve just installed Smush after a long time (the last time I’ve used it, the name was Yahoo Smush-it!) but the settings screen, despite fully loaded “doesn’t work”…

    I mean, the “save settings” submit button button doesn’t work and the “Smush savings” animation gif keeps turning forever.

    If I go to /wp-admin/admin.php?page=smush&tab=directory and click on “Choose folder” a window to choose the folder shows up with no folders whatsoever and a disabled button.

    If I go to /wp-admin/admin.php?page=smush&tab=integrations the options are disabled but, since I don’t use Gutemberg, that seems fine.

    Ctrl+Shift+J shows an “Uncaught SyntaxError: missing ) after argument list” error…

    • This topic was modified 7 years, 7 months ago by José Luís.
    • This topic was modified 7 years, 7 months ago by José Luís.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter José Luís

    (@jlcarneiro)

    7 years, 7 months ago

    Nevermind the previous message: turns out I was in a computer with an older version of Google Chrome…

    Ironically, now the nuisance is that “Quick start” window that insists in showing up everytime I go into Smush settings despite having already clicked on “Save” and on “Skip”… :/

    Anton Vanyukov

    (@vanyukov)

    7 years, 7 months ago

    Hi @jlcarneiro,

    For the quick start bug, please go to your host control panel and clear object cache. Or ask support to do that. It should resolve the issue.

    Best regards,
    Anton

    Thread Starter José Luís

    (@jlcarneiro)

    7 years, 7 months ago

    Thanks! 😉

Viewing 3 replies - 1 through 3 (of 3 total)

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