Snippets bug – not deleting code snippets

  • lukekc551

    (@lukekc551)


    1 month, 4 weeks ago

    Hello, I have a slight problem and wondered if anyone could help me. Been using snippetts for years and never had a problem till yesterday. I added a few lines of code which I don’t need. I can’t seem to deactivate them or delete them. They look like they have been deleted then come back. I have tried to uninstall the the plugin with the complete uninstall function ticked but it just comes up with link expired. I have a feeling the code that is running is causing problems. I don’t want to uninstall the plugin without getting rid of all its data so I can’t start fresh Any help?

    I can’t add any screen shots to show you the problems.

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author Carolina

    (@carolinaop)

    1 month, 3 weeks ago

    Hello @lukekc551

    You can use the Safe Mode feature if your site has any issues related to a faulty snippet. If you have any issues editing a snippet, please use Safe Mode. Please check all the detailed information here: https://codesnippets.pro/doc/safe-mode/

    You can also force a cache reset. If the snippet was updated, you can force a cache reset to ensure the changes take effect. Simply go to Settings → Debug, where you’ll find the “Reset Caches” button, which clears the snippet cache.

    I hope this points you in the right direction. Let us know how it goes 😊

Viewing 1 replies (of 1 total)

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