Hi @sarahjsouris,
I’m sorry to hear that you’re having issues with email notifications.
To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.
If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.
To resolve email delivery issues like this, you can configure an SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.
While WPForms Lite does not store form submissions in WordPress, please note that we have the Lite Connect option available which allows you to backup all the entries after enabling this option while using the Lite version, and restore them if you ever decide to upgrade to the paid version.
And if you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum.
I hope this helps!
