So far dissapointed

  • Cristian

    (@mastix)


    3 years, 7 months ago

    I have bought Astra Pro and instaled a template. Lots of problems and function that didn’t work correctly in the template. Specially the legacy widgets. I like the many option of the theme but if functionality is not there it is of no use for me.
    I will be looking for other options .

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mehedi Hasan

    (@thebengalboy)

    3 years, 7 months ago

    Hello @mastix

    I’m Mehedi Hasan from the Astra team, and I’m sorry to hear you’re unhappy with the theme.

    I understand you may be having a difficult time, but I’d like to learn more about your problems with the legacy widgets.

    As a paid user with premium support access, would you mind contacting us and providing more details about the issues you’re having so that we can assist you?

    Please give us an opportunity to make things right for you. I am confident that we can work together and make things right.

    Thanks

    Thread Starter Cristian

    (@mastix)

    3 years, 7 months ago

    Hello Mehedi. Unfortunately, this theme is giving me too much headache. I have already asked for a refund to you aftersale service and will go another route.

    Kind regards

    Cristian

    Mehedi Hasan

    (@thebengalboy)

    3 years, 7 months ago

    Hi @mastix

    It would be heartbreaking for us to see you go!

    I’m completely on your side, and I know you’ve been through a lot, but I can assure you that Astra is one of the most stable themes available.

    Keep in touch. We hope to serve you again in the future 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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