So-staging not working

  • Resolved ltpc238

    (@ltpc238)


    7 years, 1 month ago

    Hello, when activating this plug in it does not allow me to navigate through my WP admin menus.
    What happens is I will click on tabs like Pages, Appearance, Dashboard, Jetpack, Etc. and I will go to that tab but it will display nothing. It only is resolved when I have to go into my FTP and delete the plugin file.

    Theme: Oceanwp
    Builder: Elementor
    Wordpress version: up-to-date

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    7 years, 1 month ago

    Hello,

    I am sorry to hear about your issue.

    Please enable the WordPresss debug.log file on your website, try to open again the site and then let me know the content. It should contain the exact error which is causing the errors on your website.

    How to activate the WordPress debug mode and where to find the debug.log:
    https://wp-staging.com/docs/enable-wordpress-debug-log-mode/

    If you are not able to follow the steps or if you are still uncertain how to activate the debug mode I can give you more assistance.

    In that case, please get directly in contact with me at support [at] wp-staging.com

Viewing 1 replies (of 1 total)

The topic ‘So-staging not working’ is closed to new replies.