Social Link not saving?

Resolved abdallah_harati
(@abdallah_harati)

4 years, 2 months ago

Hi!
Is there any issues with Social Link? It is not creating new pages nor saving existing pages.
Appreciate any help! thanks!

Viewing 12 replies - 1 through 12 (of 12 total)

Plugin Author gelform
(@gelform)

4 years, 2 months ago

Hey, there!

I’ve not had any other reports of issues currently. Is this a new install? Was it saving before?

Thanks!

Corey

Thread Starter abdallah_harati
(@abdallah_harati)

4 years, 2 months ago

Thanks Corey, you are always prompt to answer and support. And I’m a loyal user of your fantastic plugin.

Indeed, it was strange. I was not able to update anything nor create new pages. The reason: I’ve updated my PHP database to 8.1. Rolled back to 7.4 and everything worked well.

A bit more details: not a new install, as I’m using it already for almost 2 years. And so far, working like a charm.

Would that be helpful for you?

Plugin Author gelform
(@gelform)

4 years, 2 months ago

Oh, sorry! I didn’t look at your username. Thank you for your feedback and the details!

There are reports of WordPress does not support 8.1 yet. So I haven’t done any testing with the plugin yet. I guess I’ll start now!

Thanks!

Corey

Thread Starter abdallah_harati
(@abdallah_harati)

4 years, 2 months ago

Excellent. Luckily it was easy to roll back.

Have fun!

Plugin Author gelform
(@gelform)

4 years, 2 months ago

Haha, thanks!

lrmotta
(@lrmotta)

4 years, 1 month ago

@gelform

I have the same problem reported by abdallah_harati. I am not being able to save any modifications on my existing pages.

Unfortunately, my provider does not allow me to rollback to previous versions of PHP database.

Could you please look into tihs problem again?

Best,

Plugin Author gelform
(@gelform)

4 years, 1 month ago

Hey, @lrmotta !

Did you also upgrade PHP? That was the previous issue.

Otherwise, any recept changes on your server? Is this a new install of the plugin?

Thanks!

Corey

lrmotta
(@lrmotta)

4 years, 1 month ago

Hello @gelform,

Thanks for your quick reply.

My website is using PHP Version 7.4.20. and WordPress 5.9.3. I am not sure if my webhosting service did any recent changes to the server. I did not notice any other changes/problems.

This is not a new installation of the plugin. I have been using it for more than a year, but I usually do not need to make any changes to my existing landing page.

Every changes that I made on my page appears an indication that it was saved (Saving…, on the right upper corner), but my changes/modifications are not saved/published. If I go into Edit mode, I see my initial version without any changes.

Best,

LEonardo

Plugin Author gelform
(@gelform)

4 years, 1 month ago

Sorry for the trouble! Can you please email me through:
https://sociallinkpages.com/contact
And provide me with a temporary admin account so I can sign in and see if I can figure out what’s going on?

Thanks!

Corey

lrmotta
(@lrmotta)

4 years, 1 month ago

Yes, for sure.

I will send you a message in about one hour.

Thanks,

Leonardo

lrmotta
(@lrmotta)

4 years ago

@gelform

Problem solved.

Thank you for your assistance.

Best,

LRMotta

Plugin Author gelform
(@gelform)

4 years ago

Glad to hear it! Thank you for letting me know.

Corey

Viewing 12 replies - 1 through 12 (of 12 total)

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