• Resolved easeybyname

    (@easeybyname)


    Hey there,

    2 questions! πŸ™‚

    Firstly, what does the social share counter count? Does it counter the number of times the link for that post was share? Open? Viewed?

    Secondly, I have shared a few posts via WhatsApp but the counter under the WhatsApp logo hasn’t gone up?

    It seems like Facebook is working fine but the other social media counters are not!
    I have the PRO version because I LOVE this plugin, please help!!

    Tash

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor khushbu padalia

    (@khushbupadalia)

    Hi @easeybyname,

    Thank you for using our plugin ‘Blog Designer Pro’ plugin.
    The counter count will be increased on sharing the post.

    Make sure that you have enabled counter for all social medias from blog designer settings.

    If still not working for you, please create support ticket at http://support.solwininfotech.com/ . So we can communicate with you and solve your issue as soon as possible.

    Thank you and regards,
    Khushbu

    Plugin Contributor Sanjay Dabhoya

    (@sanjaydabhoya)

    Hi @easeybyname,

    There is no reply from your side, so I am considering that your problem solved and closing this ticket. If you have further query feel free to create new support ticket.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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