Solid Security Pro Not Working on Multisite Subsites

  • Resolved deepaksnegi

    (@deepaksnegi)


    2 years ago

    Hi Team,

    We’ve encountered an issue with Solid Security Pro after configuring Multisite. While the plugin is installed on the main network site, it’s not appearing or enabling security scans on the other subsites.

    Please share your guidance on this.

    Below is the screenshot for reference:

    Main Network Site:


    Subsites:

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Support Moderator

    (@moderator)

    2 years ago

    @deepaksnegi for Pro plugin support please contact plugin vendor using their support channel

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

    lddvio

    (@lddvio)

    2 years ago

    @deepaksnegi did you find a fix?

    Thanks!

    Plugin Support chandelierrr

    (@shanedelierrr)

    2 years ago

    Hi @deepaksnegi, glad you reached out!

    We’re technically not allowed to support premium products here (by forum rules), but I’m happy to provide a context on the behavior your experiencing, since this functionality is also available for Solid Security Basic (free version), and should be helpful for @lddvio, too.

    When Solid Security is activated on a network-level, it treats each subsites as part of the parent directory and monitors them as single environment. This means that the plugin pages (dashboard/settings) in general can be viewed and accessed only from the top-level (parent) site. So, what you’re seeing is the expected behavior of the plugin.

    Hope this helps, and if you’re running into problems, please reach out to us internally by opening a support ticket from your SolidWP Panel.

    lddvio

    (@lddvio)

    2 years ago

    @shanedelierrr, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Solid Security Pro Not Working on Multisite Subsites’ is closed to new replies.

  • 4 replies
  • 4 participants
  • Last reply from: lddvio
  • Last activity: 2 years ago
  • Status: resolved