SOLUTION: “Enable Page Animation” blocks scroll functionality

  • Javierpah

    (@javierpah)


    6 months ago

    I found the root cause of scroll problems that many users are experiencing with Phlox theme.

    PROBLEM:
    When “Enable Page Animation” is enabled (Customizer > General > Page Animation and Preloading Settings), the scroll functionality is completely blocked on all pages. Users cannot scroll through page content at all.

    ROOT CAUSE:
    The page animation JavaScript intercepts scroll events to create transitions between pages, but it incorrectly blocks normal scroll within a single page.

    SOLUTION:
    Go to: Customizer > General > Page Animation and Preloading Settings
    Disable: “Enable Page Animation”
    Publish the changes

    After disabling this option, scroll will work normally again.

    RELATED ISSUES:
    This appears to be the same problem reported in this thread: https://ww.wp.xz.cn/support/topic/post-content-not-scrolling-or-fully-visible-on-front-end-with-phlox-theme/

    SUGGESTED FIX FOR DEVELOPERS:
    The animation JavaScript should only handle page transitions during navigation between different pages, NOT intercept scroll events within a single page. Please update the animation code to allow normal scrolling while still providing page transition effects.

    I hope this helps other users experiencing scroll issues with Phlox!

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