Some broken images

  • Resolved emswpuser

    (@emswpuser)


    2 years, 6 months ago

    Hi,

    We are seeing an unusual issue with broken images in TablePress tables on some devices. I’ve cleared cache, updated WordPress core, themes and plugins, and the issue is still there. I’ve looked at Chrome Dev Tools Console and only see errors on some devices, like Google Pixel 4 phone, iPhone and MacBook Air (OS: Ventura 13.5.2, Safari: 16.6, Chrome: 119.0.6045.123 (Official Build) (x86_64))

    If you view it on Windows 11 Chrome browser, it’ll look fine with no errors in Dev Tools console.

    I’ve viewed the source code and it should work just fine… the image links are correct.

    If you view it on a problematic device and click the broken image icon, it’ll still open the image in an overlay just fine. We are not using a CDN. All the images are in the WP install’s uploads directory.

    Here is the live page: https://www.westcoastweathervanes.com/installation/basic-drilled-installation-method/

    Here’s a staging site with all plugins except Tablepress deactivated and using the latest WordPress Twenty Twenty-Four theme. The problem still persists. This page has 2 images in the body.
    https://staging1.westcoastweathervanes.com/installation/basic-drilled-installation-method/

    View post on imgur.com

    The page I need help with: [log in to see the link]

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  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 6 months ago

    Hi!

    Thanks for your post and sorry for the trouble!

    From everything I can see, this is related to the different sizes (for thumbnails, etc.) that WordPress normally creates for images. WordPress then has a (rather new) mechanism of sending that image to the browser that best fits on the particular device screen. Now, some of these images, with certain sizes, don’t seem to exist on your server, which is why you are only seeing this on some devices.

    Now, all this is something completely independent from TablePress — it does not in any way interact or influence images in tables.

    Your best chance here might be to employ a plugin like https://ww.wp.xz.cn/plugins/regenerate-thumbnails/ to hopefully re-add the missing image sizes. (I could imagine that they are missing as the original images have already been uploaded in 2014, according to the image URL, and that maybe somehow the resized versions have gone missing since then.)

    Regards,
    Tobias

Viewing 1 replies (of 1 total)

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