Hello, @samtulana
Thank you for contacting us regarding your question!
Based on your screenshots, this is a conflict with your theme – https://puu.sh/Ede7H/f53781489a.png
Try temporarily activate standard WordPress theme and checking if the problem persists.
We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
For a more detailed analysis – could you provide a link to the site where the problem can be seen?
Best regards,
Ole
Yes, you are right. After switching to the basic template – the problem disappeared.
Page – https://www.samtulana.ru/user/ramana/, button to add a gallery, but you will not have it – https://i.imgur.com/ryFEyu9.jpg
Can you help me? Thank you.
Please contact us through our
internal support.
We will help you to solve the problem.
If the problem requires a change in the theme itself, you need to contact the developers of this theme to make their own fix.
