Some Emails Not Working!

  • supertrooper3

    (@supertrooper3)


    11 years, 7 months ago

    First let me say what a versatile and useful plugin WP-Members really is. After having set up the user-profile and login pages successfully, I have just realized that several of the emails do not work as they should:

    1) New Registration – this works fine and the new user receives confirmation of his username, password and login URL from the shortcode [members-area]

    2) Admin Notification     – this email also arrives with the activate user URL but the shortcodes [user-ip] and [reglink] do not work.

    3) Password Reset – no email is received by the user.

    It would be great if you could point me in the right direction how to get the “admin notification” and “password reset” emails working.

    Thanks in advance.

    https://ww.wp.xz.cn/plugins/wp-members/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    11 years, 7 months ago

    On #2, both of those are populated during the registration process. If you are getting empty values in the notification email, I would look at the user profiles to see if the data is being collected in the first place.

    On #3, If it has been checked that it’s not getting filtered into a spam folder and is in fact not being received, I would look into possible issues with email generated by wp_mail not being sent. This could be an issue at the host level. I have a post on my blog that has links to some other posts I’ve done on troubleshooting wp_mail. http://www.butlerblog.com/2014/01/20/working-with-the-wordpress-email-function-wp_mail/

    Thread Starter supertrooper3

    (@supertrooper3)

    11 years, 7 months ago

    Thanks for the great advice, Chad.

    Mails are being sent and received by my wordpress installation without any problem. This has been checked using your mailtest.php method.

    I checked the wp-users data base on phpMyAdmin and cannot find the fields for [user-ip] or [reglink].

    Please advise how to add these fields to the data base.

Viewing 2 replies - 1 through 2 (of 2 total)

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