Some features are disabled

  • Resolved y3unham1nguoi

    (@y3unham1nguoi)


    8 years, 11 months ago

    Hello, i have error like this and don’t know what to do.

    Compress JPEG & PNG images: You are using an outdated platform (PHP 5.6.31-1~ubuntu14.04.1+deb.sury.org+1 without curl) – some features are disabled

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TinyPNG

    (@tinypng)

    8 years, 10 months ago

    Thank you for contacting us!

    It seems like you do not have curl installed. The plugin needs curl to work correctly.

    If you are hosting the server yourself, then I would advise installing curl manually and see if the problem persists.

    If you are using a hosting service then I would suggest contacting them to see if they can enable it for you.

    Let me know how it goes and if you need any further assistance. We are happy to help!

    Thread Starter y3unham1nguoi

    (@y3unham1nguoi)

    8 years, 10 months ago

    Hello, thanks for reply but i already install Curl

    This is my hosting infomation

    -PHP Version: 5.6.31-1~ubuntu14.04.1+deb.sury.org+1
    -MySQL Version: 5.5.55

    Plugin Author TinyPNG

    (@tinypng)

    8 years, 10 months ago

    Thank you for your reply. We would be happy to investigate further.
    Could you than send us your PHPinfo to [email protected]? That would greatly help us. You can simply install this plugin: https://ww.wp.xz.cn/plugins/wordpress-php-info/ which will provide that information for you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Some features are disabled’ is closed to new replies.