some fields not saved | ww.wp.xz.cn

Resolved jeanettekwok
(@jeanettekwok)

7 years, 2 months ago

Here is my Google Sheet:
https://docs.google.com/spreadsheets/d/1Sg_4LCTrgtOVRyDCiLQvs00HYC4SNcrI1QxPyQ7EcRw/edit?usp=sharing which I have made public so you can see it.

Here is the form I connected the Google sheet to: https://robasciotti.com/rise-investor-actions/. As you can see it is only capturing date and email fields. I checked the naming of the fields as well as the tab and sheet names but they all match. Why is the info not all being saved? Please advise. Thanks! Jeanette

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author WesternDeal
(@westerndeal)

7 years, 2 months ago

Hello @jeanettekwok

Thanks for using our awsome plugin,

Can you look into the sheet, You have defined with Caps.
Already given the instruction to avoid Caps and Special characters,
Please change the CF7 field names to small
eg: organization, name, email, authorized, assets etc.

By the way, PRO Version, helps to automate the sheet columns instead of creating manually.
Let me know further.

Thanks
Abdullah

Thread Starter jeanettekwok
(@jeanettekwok)

7 years, 2 months ago

I did purchase the pro license but it is asking me to renew even after I deactivate and activate. I have changed the fields to only have lowercase but this form https://robasciotti.com/rise-investor-actions/ is still not collecting all the fields: https://docs.google.com/spreadsheets/d/1Sg_4LCTrgtOVRyDCiLQvs00HYC4SNcrI1QxPyQ7EcRw/edit#gid=0

Plugin Author WesternDeal
(@westerndeal)

7 years, 2 months ago

Hello @jeanettekwok

For PRO Version users we are providing a quick support,
Can you message us at [email protected]
Along with the temporary admin login details too, to check and debug the issue.
I think you have not connected with the correct google account or not selected the correct file to update.

Let me know further.

Thanks
Abdullah

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
2 participants
Last reply from: WesternDeal
Last activity: 7 years, 2 months ago
Status: resolved