Some load, some don’t, Elementor

  • fooey

    (@fooey)


    1 year ago

    We are using Elementor and enter chart data manually. The data is in the editor but it just says, no data found when viewing the page. There are a total of 4 charts and only two of them are working. Any suggestions? We are using the latest version and all other plugins and core is up to date.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Iqonic Design

    (@iqonicdesign)

    1 year ago

    Hello @fooey ,

    Thank you for your patience.

    We’ve checked the page, and everything seems to work as expected. All charts are loading properly.

    Let us know if anything else comes up — we’re happy to help!

    Best regards,
    Iqonic Design

    Thread Starter fooey

    (@fooey)

    1 year ago

    I had to recreate them in another widget to get them to work. Hopefully it stays. Not sure if something became corrupt. The data was there, but it just said no data found when viewing it live.

    Plugin Author Iqonic Design

    (@iqonicdesign)

    1 year ago

    Hello @fooey ,

    Thank you for the update.

    It’s possible that the earlier widgets encountered a temporary glitch or data conflict, which sometimes can occur during edits or updates. Recreating the charts in a fresh widget instance was a good move, and we’re glad to hear that it’s working now.

    If you notice the issue happening again or need assistance with anything else, feel free to reach out — we’re here to help!

    Best regards,
    Iqonic Design

Viewing 3 replies - 1 through 3 (of 3 total)

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