• Resolved raunhar

    (@raunhar)


    My hosting provider has marked the public_html/wp-content/plugins/embedpress/vendor/wpdevelopers/embera/src/Embera/Provider/HiHaHo.php file as malware (thanks to Sitelock). But it is a plugin file. How to mark this file in Whitelist

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amin

    (@amin7)

    Hi @raunhar

    Greetings!

    That file name is part of the Embera library that EmbedPress uses to support embedding content from various providers, including HiHaHo, which is a legitimate interactive video platform.

    SiteLock may have flagged it as a false positive, likely due to the filename containing patterns (e.g. “HiHaHo”), but, its not a malware.
    To make this whilelist, I think you need to contact the support of Sitelock, as I think SiteLock does not currently offer a direct public-facing feature in the dashboard to whitelist specific file names or paths manually (like an .ignore file).

    Thanks

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @raunhar ,
    Hope you’re doing well.

    We haven’t received a response since our last reply. Could you please let us know the update? This will help us provide the right assistance and resolve it quickly.

    We look forward to your response.
    Thank you.

    Plugin Support Amin

    (@amin7)

    Hi @raunhar ,

    Hope you’re doing well.

    We haven’t received a response since our last reply. I believe we have explained the scenario here, I am resolving the topic.
    Feel free to reach us if you have further queries.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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