• Hi

    We have an event setup to be tracked, although it has been noted that the tracking is no longer working.

    I also note that I see we now see the following error on the plugin settings screen:

    “Something went wrong, check Errors & Debug or authorise the plugin.”

    When I click the link on “authorise the plugin” the page simply refreshes and I see no changes. When I click to see the errors, there is no detail other than there is an error.

    I’ve clicked “clear & report errors” but no idea what that has done of if you will receive the error report.

    Can you advise on what we should do next to get this working again?

    Thank you,

    M

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m getting the same error. It seems to be broken?

    i’m also getting this problem on a new clients site, i’m glad its not only me experiencing it

    any idea on how to fix this?

    edit:
    found a solution – uninstall the plugin and reinstall the plugin, that worked for me

    • This reply was modified 6 years, 8 months ago by Ricky Poon.

    I have the same issue. Please release an update for this problem.

    This plugin has stopped working on several websites I have been using it on. No errors, everything seems fine but the dashboard information does not load at all.

Viewing 4 replies - 1 through 4 (of 4 total)

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