Something went wrong, please try again.

Bert O
(@websitehelperberto)

3 years, 7 months ago

Getting this message – usually this happens when something on the API has changed.

Are you aware of any changes?

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Xylus Themes
(@xylus)

3 years, 7 months ago

Hi @websitehelperberto ,

Please make sure that the keys are updated. Please verify it. There has been no change we noticed which affects the plugin. You can contact us on website support with more details here.

Thanks
Plugin Contributor Rajat Patel
(@rajat1192)

3 years, 7 months ago
Hello @websitehelperberto,

Thank you for reaching out to us,

Can you please make sure the below things?

==> Plugin is updated.
==> The Event id or organizer id is correct with the correct option.
==> Eventbrite private token is updated.

Also, you can contact us on our website with more details about it. so we will help you quickly.

Thanks & Regards,
Xylus Themes
- This reply was modified 3 years, 7 months ago by Rajat Patel.
Thread Starter Bert O
(@websitehelperberto)

3 years, 3 months ago

Hello, this has stopped working again. Anything changed recently?

Plugin Author Xylus Themes
(@xylus)

3 years, 3 months ago

hello @websitehelperberto ,

Sorry for the inconvenience, Can you please contact us on our support so we can resolve it quickly. Pro support is not allowed here.

Thread Starter Bert O
(@websitehelperberto)

3 years, 3 months ago

Erm, this is not the Pro version, this is the free version. As previouly, the error is ‘Something Went Wrong’.

Plugin Author Xylus Themes
(@xylus)

3 years, 3 months ago

Make sure that Eventbrite private token is updated. That could be reason.

Thread Starter Bert O
(@websitehelperberto)

3 years, 3 months ago

New Eventbrite token was updated, this was done before contacting you.

Plugin Author Xylus Themes
(@xylus)

3 years, 3 months ago

Hello @websitehelperberto ,

Contact us on support with details so we can check it out and help you solve it.

Viewing 8 replies - 1 through 8 (of 8 total)

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