Something went wrong: POST https://merchant.revolut.com/api/locations

  • Resolved matthewriches

    (@matthewriches)


    2 years, 3 months ago

    We have an issue whereby a website we started was setup as test.domain.co.uk and after finishing was swapped to domain.co.uk to make it live. We have since encountered 2 errors at the top of all WordPress management pages.

    Something went wrong: POST https://merchant.revolut.com/api/locations {“code”:”duplicated_location_domain”,”message”:”Duplicated location domain”,”timestamp”:1707747276356}

    and

    Synchronous Webhook setup unsuccessful. Please make sure you are using the correct API key. If the problem persists, please reach out to support via our in-app chat.

    We have tried to deal with the online chat through our mobile app but the agents keep referring us to “the developer”. I understand Revolut will only allow 1 domain per account and as such, it needs changing on their end.

    Additionally I’ve also noticed as our website uses a dark background with white text, the checkout page displays in a weird arrangement https://driveriches.co.uk/checkout/ showing a very light backgound on the box at the bottom. Even using the popup card payment option does not resolve this display issue.

    So far we have been using Revolut a lot with payment links and general banking so we would love to sort these few little issues to enable our online processes to work directly. Help!

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    2 years, 3 months ago

    Hello,

    Thank you for contacting us.

    For the locations errors please use this endpoint to retrieve all registered locations and this one to delete them. The same to retrieve your synchronous webhooks and then delete them.

    Once you have done this, please proceed to reinstall the plugin on the desired website. It should solve your errors.

    Regarding the light background of the box at the bottom could you please reach out to wordpress/woocommerce support?

    Kind regards,

    Cornel

    lemonxxl

    (@lemonxxl)

    2 years, 2 months ago

    HI.

    I have a similar problem
    I set on production and got

    Something went wrong: POST https://merchant.revolut.com/api/locations 429 Too Many Requests

    and

    Synchronous Webhook setup unsuccessful. Please make sure you are using the correct API key. If the problem persists, please reach out to support via our in-app chat.

    After enabled plugin on production my server crashed, because this plugin run many php processes.
    With sandbox URL and sandbox key all works fine on staging site.

    Can you tell me what I can do?

    Thanks

    Darko

    Thread Starter matthewriches

    (@matthewriches)

    2 years, 2 months ago

    Hi Cornel,

    Thanks for your help. I have run the delete PHP command and then when going back in to WordPress, it displayed a green banner automatically to say all had been setup ok so appeared to add automatically.

    Thanks!

    bcgels

    (@bcgels)

    1 year, 11 months ago

    Hello.

    I have the same problem, but don’t know how to proceed?

Viewing 4 replies - 1 through 4 (of 4 total)

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