Something went wrong problem v 2.1.3

Resolved luor
(@luor)

5 years, 6 months ago

Hi, I have problem with connecting to facebook.

My error is:
Please try again – Could not create On Behalf Of relationship – POST https://graph.facebook.com/v7.0/***************/managed_businesses?existing_client_business_id=2539582869609411&access_token=XXXXXX resulted in a 403 Forbidden response: {“error”:{“message”:”(#200) Requires business_management permission to manage the object”,”type”:”OAuthException”,”code”:200,”fbtrace_id”:”XXXXXXX”}}

Viewing 6 replies - 1 through 6 (of 6 total)

Julie Martin
(@julieskyverge)

5 years, 6 months ago

Hi @luor,

It looks to me as though your account doesn’t have the right permissions to manage the page.

On the Facebook side, can you please navigate to the Facebook Business Settings – Pages area, select the Page in question, go to the People tab, and ensure your account is listed with the Manage Page permission enabled?

Thanks so much,

Julie 🙂
SkyVerge

Thread Starter luor
(@luor)

5 years, 6 months ago

Hi. thank you for your reply.
I have all permissions for my person’s account to manage the Page.

screen: https://inford.eu/prtscr/Screenshot_2020-11-07.jpg

Julie Martin
(@julieskyverge)

5 years, 6 months ago

Hi @luor,

Thanks for the screenshot and information here, I appreciate it!

Are all accounts owned by the same entity? Is the Business Manager account owned by someone else?

Thanks for any other details!

Julie 🙂
SkyVerge

Thread Starter luor
(@luor)

5 years, 6 months ago

all accounts are mine

Julie Martin
(@julieskyverge)

5 years, 6 months ago

Hi @luor,

Thanks for confirming that for me!

Could you please follow the instructions on this page to double-check that the different accounts all have permission?

https://www.facebook.com/business/help/183277585892925?id=420299598837059

Please keep me posted here.

Thank you!

Julie 🙂
SkyVerge

Julie Martin
(@julieskyverge)

5 years, 6 months ago

Hi @luor,

We haven’t heard from you in a while, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks!

Julie 🙂
SkyVerge

Viewing 6 replies - 1 through 6 (of 6 total)

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