Something went wrong while saving the form

  • Resolved JohnJay

    (@jjacoberger)


    6 months, 2 weeks ago

    I’m an admin for three sites all on the same hosting provider and all of a sudden I cannot create or edit forms on any of them. I tried switching themes and disabling all other plugins and get the same error. If I contact the hosting provider, is there something specific I should ask them to do or look for?

    I am attaching the error that I get in the browser debug console.

    Thank you!

    form-scripts.js?ver=1.48.3:1 POST https://generalmeadesociety.org/wp-admin/admin-ajax.php 406 (Not Acceptable)
    (anonymous) @ form-scripts.js?ver=1.48.3:1
    s.5592.e.exports @ form-scripts.js?ver=1.48.3:1
    s.4490.e.exports @ form-scripts.js?ver=1.48.3:1
    Promise.then
    s.5155.o.request @ form-scripts.js?ver=1.48.3:1
    s.5155.a.forEach.o. @ form-scripts.js?ver=1.48.3:1
    s.9012.e.exports @ form-scripts.js?ver=1.48.3:1
    save @ form-scripts.js?ver=1.48.3:1
    (anonymous) @ form-scripts.js?ver=1.48.3:1
    setTimeout
    saveModule @ form-scripts.js?ver=1.48.3:1
    autosaveModule @ form-scripts.js?ver=1.48.3:1
    componentDidUpdate @ form-scripts.js?ver=1.48.3:1
    El @ form-scripts.js?ver=1.48.3:1
    vl @ form-scripts.js?ver=1.48.3:1
    yl @ form-scripts.js?ver=1.48.3:1
    (anonymous) @ form-scripts.js?ver=1.48.3:1
    _p @ form-scripts.js?ver=1.48.3:1
    lp @ form-scripts.js?ver=1.48.3:1
    La @ form-scripts.js?ver=1.48.3:1
    (anonymous) @ form-scripts.js?ver=1.48.3:1
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    6 months, 2 weeks ago

    Hello @jjacoberger,

    I hope you’re doing great today!

    “406 (Not Acceptable)” errors could be a result of the hosting security software blocking AJAX requests.

    Please check with your hosting support, whether that’s the case. They could check it on their end by accessing the firewall logs, mod_security configuration, etc.

    Another possible reason might be a plugin/theme conflict, which results in sending unrecognized data. If the hosting support team confirms that requests are not being blocked by the server software, you may proceed to running a conflict test: https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    Since running such test involves disabling plugins, and switching the theme, which may affect site appearance, you can choose to run it on a separate staging site – a copy of your live site, or a similar site, where you can replicate the same issue.

    I hope this helps. Please let us know if you need further assistance.

    Best Regards,
    Dmytro

    Thread Starter JohnJay

    (@jjacoberger)

    6 months, 1 week ago

    Thanks so much Dmytro – it was ModSecurity blocking the request…we’re all good now!

Viewing 2 replies - 1 through 2 (of 2 total)

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