What errors do you see reported at Tools > Site Health in your site’s Dashboard?
Thread Starter
shzy
(@shzy)
I don’t see any errors. Here is the text (unformatted copy) of the site health:
Site Health
GoodStatusInfoSite Health Status
The site health check shows information about your WordPress configuration and items that may need your attention.4 recommended improvements
Recommended items are considered beneficial to your site, although not as important to prioritize as a critical issue, they may include improvements to things such as; Performance, user experience, and more.You should remove inactive pluginsSecurityYou should remove inactive themesSecurityYou should use a persistent object cachePerformancePage cache is not detected but the server response time is OKPerformance
Hmmm, interesting.
Are you able to install plugins?
Thread Starter
shzy
(@shzy)
Yes, I was able to install plugins and update them also, one at a time.
Ok, is the theme problem random or consistent?
Thread Starter
shzy
(@shzy)
I think this is the first time I tried to add a theme after a long time. So, I am not sure about the problem’s nature.
Thanks.
Ok, but if you try to add a theme again, does it still happen consistently?
I ask because it normally affects both themes and plugins, and there’s usually an issue reported by Health Check.
Thread Starter
shzy
(@shzy)
I just tried and got the same error when I pressed the Add theme. Here is the copy of the screen (just the text):
Add Themes Upload ThemeFilter themes list
0
- Popular
- Latest
- Block Themes
- Favorites
Feature FilterSearch ThemesThemes list
An unexpected error occurred. Something may be wrong with ww.wp.xz.cn or this server’s configuration. If you continue to have problems, please try the support forums.
Try Again
Have you perhaps blocked Ajax operations on your server, or blocked calls to ww.wp.xz.cn at all?
If you’re with a hosting provider, you can check with their support.
