sometimes fraud blocking not working.

i am using the Fraud Prevention For WooCommerce on our live site https://www.durkintactical.com/ to block orders for some emails and IP. https://screenrec.com/share/eBGtJYN87W but we noticed that one blocked email is used for an order even after blocked. this was the email [email protected] which we added to block on April but there is an order using this email on may. but when i check now i can’t order and displaying error message.

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/cart/<br>Checkout: #29 - /checkout/<br>My account: #30 - /my-account/<br>Terms and conditions: #309 - /terms-conditions/ Theme<br><br>Name: Durkin Tactical Storefront Child<br>Version: 1.0.4<br>Author URL:<br>Child Theme: ✔<br>Parent Theme Name: Storefront<br>Parent Theme Version: 4.6.0<br>Parent Theme Author URL: https://woocommerce.com/<br>WooCommerce Support: ✔ Templates<br><br>Overrides: durkin-tactical/woocommerce/myaccount/form-login.php WooPayments<br><br>Version: 7.7.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 208557129<br>Account ID: acct_1OXfiJC7Azf0PqrW<br>Payment Gateway: ❌ Needs setup<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Disabled<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Disabled Product Bundles<br><br>Database Version: 7.0.2<br>Loopback Test: ✔<br>Template Overrides: – Authorize.Net Credit Card<br><br>Environment: Production<br>Tokenization Enabled: ✔<br>Debug Mode: Save to Log<br>Webhooks Enabled: ❌<br>Not generated Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>product-pre-publish-modal<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br><br>Disabled Features: minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field<br>launch-your-store<br><br>Daily Cron: ✔ Next scheduled: 2024-06-13 17:41:24 +00:00<br>Options: ✔<br>Notes: 215<br>Onboarding: completed Action Scheduler<br><br>Complete: 57,552<br>Oldest: 2024-05-12 22:24:06 +0000<br>Newest: 2024-06-12 22:16:37 +0000<br><br>Failed: 8<br>Oldest: 2024-03-17 06:13:11 +0000<br>Newest: 2024-05-29 12:15:39 +0000<br><br>Pending: 12<br>Oldest: 2024-06-12 22:21:37 +0000<br>Newest: 2024-07-12 18:10:42 +0000 Paytrace Gateway<br><br>Integration type: post<br>Separated Forms: No<br>Accept Checks: No<br>Allow Vault Payments: Yes<br>Require CSC: No<br>Testmode: No Status report information<br><br>Generated at: 2024-06-12 22:21:19 +00:00<br>

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