• Resolved charlottesjom

    (@charlottesjom)


    Hi, need help with the sorting in betterdocs. I have choosed sort by Betterdocs, but its not the same live as in my admin.

    I want the same sorting in both the knowledgebase page and in the doc page. Can you help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @charlottesjom

    Thank you for reaching out. I had a look at your setup, and it seems that you are using Elementor Theme Builder to create your Docs page. In this case, the sorting option needs to be managed directly from the Elementor editor.

    To guide you through this, please check this video tutorial: https://d.pr/v/kBMlYD

    This should help you align the sorting order in Docs page. Please give it a try and let me know if you need any further assistance, I’ll be happy to help.

    Best regards,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @charlottesjom ,

    We haven’t heard back from you since our last response. Could you please provide an update when you have a moment? This will help us assist you more effectively and work toward a quick resolution.

    We look forward to your reply.
    Thank you!

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello charlottesjom ,
    Hope you’re doing well.

    As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now.

    Please feel free to reach out to us if you need any assistance further or, have queries. We will be glad to assist you.

    Thank you!
    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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