Sort Gallery button not working

  • Resolved fatimakyle

    (@fatimakyle)


    6 years, 11 months ago

    I’m on the manage galleries page, and when I click “SORT GALLERY” at the top it just redirects me back to the same page.

Viewing 1 replies (of 1 total)
  • gabyimagely

    (@gabyimagely)

    6 years, 11 months ago

    Hi @fatimakyle

    Apologies, we haven’t been able to replicate the same issue with our last version.
    Could you please check if you have the recent version of our plugin?
    You can also try to remove and re-install the plugin to avoid any file corruption during a recent update.

    If the problem persists, we do recommend performing a conflict check:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please let us know how it goes.

Viewing 1 replies (of 1 total)

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