Sort RAND not working in slider shortcode

  • Resolved stvanderhoek

    (@stvanderhoek)


    2 years, 11 months ago

    Hi team,

    As the title describes, unfortunately the sort=”RAND” is not working in my shortcode(s), and creates a fatal error on my website when inputted in the slider function.
    ASC and DESC do work.

    Here’s an example of my shortcode:

    [cusrev_reviews_slider sort="RAND" count="0" slides_to_show="3" show_summary_bar="true"
    color_brdr="#69cae2" color_bcrd="#ffffff" color_pr_bcrd="#f4f4f4" color_stars="#69cae2" shop_reviews="true" count_shop_reviews="10" autoplay="false" avatars="initials" max_chars="100" min_chars="0" show_dots="true" number_shop_reviews="-1"]

    Strange thing is I’ve tried the same RAND sort function on my cusrev_all_reviews shortcode, where it does not create a fatal error, but it does not work either.

    Hope you can help.

    Thanks in advance,
    Stephanie

    • This topic was modified 2 years, 11 months ago by stvanderhoek.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    2 years, 11 months ago

    Hi,

    Thanks for using CusRev.

    Please enable WP debug log and share the error when you see the fatal error on your site.

    Debugging in WordPress

    Thread Starter stvanderhoek

    (@stvanderhoek)

    2 years, 11 months ago

    Thanks for the quick reply.

    PHP Fatal error: Uncaught ValueError: array_rand(): Argument #2 ($num) must be between 1 and the number of elements in argument #1 ($array) in /var/www/vhosts/bubblesbathnbody.nl/httpdocs/wp-content/plugins/customer-reviews-woocommerce/includes/blocks/class-cr-reviews-slider.php:241

    Plugin Support pear8398

    (@pear8398)

    2 years, 11 months ago

    Hi,

    It looks related to PHP 8.0 or later. Does your site have any reviews? You can try to downgrade PHP to 7.4 to fix this issue.

    Plugin Support pistachio6321

    (@pistachio6321)

    2 years, 11 months ago

    We did further investigation and this issue has been fixed in the version 5.31.1. Please update the plugin and let us know in case of any issues.

    Thread Starter stvanderhoek

    (@stvanderhoek)

    2 years, 11 months ago

    Thanks team. I was just going to respond I cannot downgrade my PHP as of obvious reasons like performance and since most my plugings depend on it. I’ll update it and test it tonight!

    Thread Starter stvanderhoek

    (@stvanderhoek)

    2 years, 11 months ago

    Thanks lads, the random function within the slider works now!

Viewing 6 replies - 1 through 6 (of 6 total)

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