Sound Doesn’t work

  • Resolved CoffeeandTango

    (@coffeeandtango)


    8 years, 4 months ago

    I bought the pro version and enable sound for a self hosted mp4 video, but it is not working, nor are the mute buttons appearing.
    I tried disabling all plugins, but this did not change anything.
    I need an answer ASAP or I will need to request a refund.

    The page I need help with: [log in to see the link]

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  • Plugin Author pushlabs

    (@pushlabs)

    8 years, 4 months ago

    Hi CoffeeandTango,

    Thanks for being a Video Background Pro customer!

    This is the support channel for Video Background. We offer premium support for Video Background Pro at https://pushlabs.ticksy.com/ where you can open a ticket and get one-on-one support. Please open a ticket there and I can further assist in resolving the issue you are encountering with the plugin 🙂

    Blake

Viewing 1 replies (of 1 total)

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