Source files not loading

  • Resolved cmatthews40510

    (@cmatthews40510)


    10 months, 2 weeks ago

    Greetings,

    First, let me say I love the plugin! Simple and effective. A few weeks ago, around the time of the the last update, it stopped working for me. I’ve tried every troubleshooting technique I can prior to posting here. Google’s API loads but the source file and parameters do not. Any thoughts on why the source file is not loading?

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webaware

    (@webaware)

    10 months, 2 weeks ago

    G’day cmatthews40510,

    I see that your website is behind Cloudflare. That service is known to block bots, and has been ramping up its AI bot blocking (I think now on by default). At any rate, whilst I can access the .kmz file without trouble from my computer, the Google Maps service cannot. I loaded the .kmz file onto my website and Google Maps could render it.

    I recommend that you either configure a subdomain to serve up your .kmz file, or load it to a public file service, where Google Maps can access the file without Cloudflare blocking them.

    cheers,
    Ross

    Thread Starter cmatthews40510

    (@cmatthews40510)

    10 months, 2 weeks ago

    Greetings,

    Your suggestion worked perfectly. Thank you!

    Plugin Author webaware

    (@webaware)

    10 months, 2 weeks ago

    Excellent!

    Plugin Author webaware

    (@webaware)

    10 months, 2 weeks ago

    @cmatthews40510 don’t forget to clear your page cache! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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