Hi there,
Thank you for reaching out!
Indeed, the credit card fields on your checkout page don’t seem to load and there are some errors in the developer tools:
https://d.pr/i/QHfu2o
This is likely caused by a conflict with your theme or with another plugin. Read more about plugin and theme conflicts in the Self-Service Guide on WooCommerce.com.
How to test for conflicts
The best way to determine if this behaviour is being caused by a theme and/or plugin is to:
1. Temporarily switch your theme to the Storefront theme.
2. Check if the checkout fields are being loaded. If they are – it is a conflict with your theme. If not, continue to the next step.
3. Temporarily deactivate all plugins except WooCommerce and Square. You can do this manually or use a plugin to help (see below for tools).
4. Try to reproduce the problem again. If the problem is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
For more detailed instructions, check out How to test for plugin and theme conflicts:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Please let us know how that goes.
Tools to help with troubleshooting
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
Hi @ronbrower,
I’ll dig into this.
Sure, take your time and let us know if you have further questions.
Hi there,
We haven’t heard from you in a while so I’ll be marking this thread as resolved.
Feel free to open a new thread and link to this one if you have further questions though.
Have a wonderful day ahead!