Does this only happen when Relevanssi is enabled?
This seems to be a CSS problem. You have this in your xstore.css file:
.clearfix:before, .clearfix:after, .container:before, .container:after, .container-fluid:before, .container-fluid:after, .row:before, .row:after, .form-horizontal .form-group:before, .form-horizontal .form-group:after, .modal-header:before, .modal-header:after, .modal-footer:before, .modal-footer:after {
content: " ";
display: table;
}
This causes the blank space (.row:before, specifically). If I remove that, the blank space disappears.
This seems to be a theme problem, so theme support might be a better place to ask about this.
I’m writing to you because it’s only happening now that I’m trying your plugin; it doesn’t happen with the original WordPress search engine.
Maybe any way to resolved it?
How is the search results page different without Relevanssi? Why doesn’t the .row:before empty space trigger when Relevanssi is not enabled?
Relevanssi doesn’t do anything on the search results page; that’s fully up to your theme.
In any case, since this is a CSS problem, the solution is to adjust the CSS: remove the empty space from .row:before somehow.
“I can’t find within the theme settings where that CSS is applied. Could you provide me with a CSS snippet to add to the theme to remove that space that only appears when I activate your plugin? Thank you very much.
No, because I don’t know anything about your theme. But you can remove the .row:before from the search results with
.search-results .row:before {
content: none;
}
and see how that works without Relevanssi. It’s possible it does nothing, in which case that’ll be a nice solution.
It worked, you guys are awesome!
I removed the space, but now on the phone, the results appear a bit distorted! Could you check and see what I can do? It should display like it does, for example, when you enter a category. Look at the difference! Thank You
Your archive.css has a width: 50% setting for .products-grid .product for narrow displays. Removing that fixes this problem.
However, as far as I can tell, these are issues with your theme’s CSS. It’s not my product, and especially as it is a premium product, I suggest you take this to the XStore support. It is their product, not mine. I’m happy to help with Relevanssi problems.