Spacing in reply email incorrect

Hi I hope someone out there can help please. I have a number of application forms on a web site I built for a charity all of them except one on sending the form detail back to administration by email are set out correctly.

However the spacing on one comes back incorrectly set out.

For example
Normally they come back :-
Personal Details
Please complete all of this section, putting N/A if any part does not apply to you.
Title:- Mr Other:Your First Name:- David Family Name: Dutch Any former/maiden names N/A
Gender : Male
Date of Birth:- 28 June 1942
Your Primary Email Address [email protected]
Please re-type your Email Address: [email protected]
CONTACT INFORMATION
Your Street Address: 23 Cranwell Court
Address (cntd):
City:Newcastle
Post Code:NE3 2UX
Country:United Kingdom

However one has started to come back:-
Your First Name: – David Family Name: Dutch Gender: Are you an current paid up member of the EAC Yes If existing members please state membership number UKCP 0001 Your Email Address (Required) [Email] lease re-type your Email Address :[ReEmail] Your Street Address (Required) :23 Cranwell Court Address (cont.): City: (Required) Newcastle Post Code: (Required) NE3 2UX Country: (Required) United KIngdom Telephone Inc. Country Code: (Required)+447701038864 Mobile Inc. Country Code +447701038864 Please state Professional Qualifications BsC Hons Please give details if an EAC Accrediting Association holds your accreditation UKCP Number of Client Face-to-Face hours last 12 months 120 Number of Supervised Hours last 12 months 12 Name of Supervisor (will be your professional referee) David Dutch Email of Supervisor [email protected] CPD details last 12 months with accredited hours EAC Conference 12 hours EAC Workshop 5 hours Disclosure It is important that you complete this section in full. Please note that disclosure of any information does not automatically exclude you (and so on)

I tried copying the form that came back correctly set out but it still returned incorrectly even though when completing the form before copying it came back correctly

So I created a new test form. The form is shown set up correctly on the website:-

Personal Details

<label>Your First Name (required)
[text* FirstName]</label>

<label>Your Family Name (required)
[text* FamilyName]</label>

<label>Your Primary Email Address (required)
[text* primaryemail]</label>

<label>Please confirm Your Primary Email Address (required)
[text* primaryemail2]</label

[submit “Send”]

the link is [contact-form-7 id=”7317″ title=”Accredited Renewal”]

and the Mail tab details is
Personal Details

Your First Name
[FirstName]

Your Family Name (required)
[FamilyName]

Your Primary Email Address (required)
[primaryemail]

Please confirm Your Primary Email Address (required)
[primaryemail2]

[“Send”]

I completed this test form on my site and it returned to the email address like this:

Personal Details Your First Name David Your Family Name (required) Dutch Your Primary Email Address (required) [text* primaryemail] Please confirm Your Primary Email Address (required) [text* primaryemail2]

This is a very detailed form that contains a lot of content so if it returns in the above incorrect format it is almost impossible to read.

Can anyone please see what I am doing incorrectly and offer some help.

Any kind help is appreciated

regards

• This topic was modified 9 years, 4 months ago by clife. Reason: spelling error