Hello @arobaz!
Thank you for getting back to us.
To help us better understand the issue and offer a suitable solution, could you please send us the exact error message or code you’re seeing? If possible, a screenshot would also be helpful.
Looking forward to your reply.
Thread Starter
Arnaud
(@arobaz)
May 10 2025 09:29:00: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.
Thank you for the update @arobaz
We’ve checked everything on our side and it should be working correctly now. Could you please check it again and let us know if the issue persists?
Thread Starter
Arnaud
(@arobaz)
Still problem, i mean, i don’t want to desactivate, uninstall at every update.
Best regard.
Thanks for your feedback.
To take a closer look and investigate this properly, could you please open a support ticket here:
https://cleantalk.org/my/support/open
It will allow us to analyze your case more thoroughly and provide a solution faster.
Hello, @arobaz
We’ve made tests in our test environment and found no issues with updates. As for the SpamFireWall outdated error, the ‘Traffic control’ option value in the Security plugin was too low. It seems that the Security plugin blocked SpamFireWall updates. I’ve increased the ‘Traffic control’ option value from 20 to 100, and it fixed the problem.
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System.
