• Resolved Colin

    (@wpcol)


    Hi,
    I keep getting this error notification:
    “Notifications Oct 04 2025 15:30:03: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.”

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Have you tried to press the ‘Synchronize with Cloud’ button (WordPress Dashboard -> Settings -> Antispam by Cleantalk)?

    Did it help?

    FaithFilled8

    (@michellesgiftstudio)

    I’m having the same problem and have tried connecting several times by pressing the “Synchronize with Cloud” button several different times and it has not been resolved.

    Plugin Support katereji

    (@katereji)

    Hello @michellesgiftstudio

    Please, contact us via our ticket system: https://cleantalk.org/my/support/open. This way we will know your CleanTalk account and will be able to check plugin’s configuration and check logs.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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