Spanish characters

  • -javier-

    (@javier-2)


    5 years, 10 months ago

    Hi!

    Recently we had problems with spanish characters in the registration. In the Aweber system, these are shown as incomprehensible text.

    Regards,

    Javier

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    5 years, 10 months ago

    Hi -javier-,

    Thanks for contacting us.

    Can we get more information about this? Could you give us an example of which Spanish characters caused this issue so we can look into it and in which fields?

    Also can you confirm which version number of Optin Cat you are using?

    Looking forward to your response.

    All the best.

    Thread Starter -javier-

    (@javier-2)

    5 years, 10 months ago

    Hi!

    This is one test we did recently, the name was: Ñandú
    In the aweber registry it’s shown as: Ãandú

    Furthermore, this user was unsubscribed.

    I tested aweber, manually added myself to the AWeber account with the same characters in the name, the name stayed the same, and I remained subscribed to the list.

    The version is 2.5.0
    Wordpress: 5.4.2
    We have old registrys correctly shown names with accents (using the plugin), from february.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    5 years, 10 months ago

    Hi -javier-,

    Thanks for getting back to me about this. Sorry for the trouble.

    I will need to escalate this to our developer for a solution.

    Feel free to reach out to us again if you have any further questions.

    All the best.

Viewing 3 replies - 1 through 3 (of 3 total)

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