Plugin Contributor
rajuru
(@rajuru)
It’s not intended and a fix to use filter instead of directly overriding is on the way.
Plugin Contributor
rajuru
(@rajuru)
A new version is released which uses filter to set sender name/email. If the gravity form’s filter priority is set properly (to be executed after ours) it should be working fine now. Please give it a try and let us know the result.
Hi @rajuru,
I’ve tested the update.
The problem isn’t solved yet. I’ve got two problems now:
1. The Gravity forms mail settings still aren’t used
2. I’m sending two notifications on submitting a form. Only the first get’s delivered.
Would you mind taking another look into this issue?
Regards,
Jarich
Plugin Contributor
rajuru
(@rajuru)
Thanks for your follow up.
1. I can’t tell why it’s not working because I can’t see the plugin’s source code. Seems it’s not in the plugin repo (please provide link if it’s published somewhere else). If so, I could check how it’s setting the sender information.
2. Almost same reply. But it may also be blocked/throttled in server level if you’re sending too many emails in short time. Check if the script generated two emails or not, if there is any error while generate the 2nd email.
If you’ve related error, log etc. I would be happy to look into.
Hi all,
I have same kind of problem, but with Contact Form 7 plugin (https://ww.wp.xz.cn/plugins/contact-form-7/). I previously used wpMandrill plugin and it worked without problems.
My settings are following:
Sparkpost settings
From name: Info | Example
From e-mail: [email protected]
Contact Form 7 form notification
From name: Firstname Lastname
From e-mail: [email protected]
To e-mail: [email protected]
Reply-to e-mail: [email protected]
What I get in test e-mails:
Sender name: Info | Example
Sender e-mail: [email protected]
To e-mail: [email protected]
Reply-to e-mail: [email protected]
Reply-to e-mail: [email protected]
(I can’t even automatically reply, because “Reply-To” header is added two times and that’s why Thunderbird ignores it)
What I want:
From name: Firstname Lastname
From e-mail: [email protected]
To e-mail: [email protected]
Reply-to e-mail: [email protected]
I have added both domain1.tld and domain2.tld to Sending Domains list.
Best regards,
Henri
Plugin Contributor
rajuru
(@rajuru)
@perohen
I’ll look into contact form 7 and get back to you. Just a question,
(I can’t even automatically reply, because “Reply-To” header is added two times and that’s why Thunderbird ignores it)
Is it same value for both ?
Thanks
@rajuru
Thank you!
Is it same value for both ?
No. The value is not same.
The first one is added by SparkPost plugin (mailer.class.php row 31):
$phpmailer->AddReplyTo($options['from_email'], $options['from_name']);
And the second one is added by Contact Form 7 using Additional Headers feature:
Reply-To: [your-email]
Plugin Contributor
rajuru
(@rajuru)
Thanks for the clarification. That makes sense. I’m investigating these now.
Plugin Contributor
rajuru
(@rajuru)
@perohen
What is the sender info in your mandrill plugin settings?
@rajuru
What is the sender info in your mandrill plugin settings?
It is same as now:
From name: My website’s name
From e-mail: [email protected]
It is mainly used by WooCommerce, but the contact form should be able to use its own settings.
Plugin Contributor
rajuru
(@rajuru)
@perohen
Thanks for your info. I wanted to verify your contact form settings are not same as mandrill settings.
In my test, I’ve found contact form is not using it’s settings rather the settings in mandrill plugin is used.
Any update on this? I’d be happy to provide access to a staging server with Gravity Forms installed if helpful. I’m moving over from Mandrill and improper GF name/email handling would be a dealbreaker.
Plugin Contributor
rajuru
(@rajuru)
Hello
I just wanted to follow up that a version of the plugin is released that no longer makes it mandatory to enter from name/email; these are now optional field and will sender name/value only if value is provided.
Please try that version if let us know if it works of you. Any other suggestions/feedback is welcome.
Just updated. Interestingly HTTP API and SMTP 587 do not preserve the reply-to field, only SMTP 2525 does. Is that intentional or a bug?
Plugin Contributor
rajuru
(@rajuru)
If 2525 adds Reply-To that’s a bug because as of latest version we’re not setting it.
