Specific Recipe Not Saving

  • theflouredcamera

    (@theflouredcamera)


    5 years, 4 months ago

    I have one specific recipe that won’t save, while others work perfectly fine. It keeps saying that I need to whitelist my IP due to a firewall, but this shouldn’t be the case if the other recipes are working just fine.

    It keeps saying it’s a 500 Internal Server Error.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brecht

    (@brechtvds)

    5 years, 4 months ago

    Are you using any security/firewall plugins or solution? Or does your webhost have mod_security rules set up?

    Those could be blocking the saving of specific recipes if it thinks there’s malicious code in there. A false match, essentially.

    Thread Starter theflouredcamera

    (@theflouredcamera)

    5 years, 4 months ago

    I don’t have any security or firewall plugins. How would I check if my webhost has mod_security rules set up? Thanks!

    Plugin Author Brecht

    (@brechtvds)

    5 years, 4 months ago

    Easiest way is probably to ask their support.

    It could also be some kind of compatibility problem. Could you try using the Health Check plugin to test? We have a video in our documentation showing you exactly how to do that: https://help.bootstrapped.ventures/article/108-debugging-plugin-problems

Viewing 3 replies - 1 through 3 (of 3 total)

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