Spinning and not loading

  • Resolved Johan Stam

    (@johan-stam)


    1 year, 1 month ago

    I used the plugin for a few years just to clean the database. However in the last cycles of me updating plugins I can’t update the db, in display a spinning wheel and the notification ‘loading data…’.

    Using version 4.1.0

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Damilare

    (@deabiodun)

    1 year, 1 month ago

    Hi @johan-stam!

    Please check your browsers Javascript console tab for any errors log. If any, please send a screenshot of the error(s).

    In addition, the current version of the plugin is 4.1.1. Please update your plugin to the latest version, then check if the issue persists.

    Let us know if that solves the issue.

    Regards.

    Thread Starter Johan Stam

    (@johan-stam)

    1 year, 1 month ago

    No errors related to the plugin. Updated to the latest version. There is however a notification in the dashboard:

    WP Rocket: de volgende plugins zijn niet compatibel met deze plugin en kunnen onverwachte resultaten veroorzaken:

    • WP-Optimize – Clean, Compress, Cache
    Thread Starter Johan Stam

    (@johan-stam)

    1 year, 1 month ago

    the following plugins are not compatible with this plugin and may cause unexpected results:

    Plugin Support Damilare

    (@deabiodun)

    1 year, 1 month ago

    That would mean you have another optimization plugin installed, in this case WP Rocket. This could undoubtedly cause conflicts, hence the warning you’re seeing. That could also be explain the error you with the database optimization page.

    Please disable the plugin and check if the loading error stops.

Viewing 4 replies - 1 through 4 (of 4 total)

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