Spinning Wheel

  • Resolved sturnipseede

    (@sturnipseede)


    4 years, 1 month ago

    Hello – I am new to working on this website for my client, and am not a developer, so please excuse questions with really obvious answers.

    The contact form is submitting messages correctly on the backend of the site, but when you click ‘Send’, the spinning wheel spins indefinitely.

    Here are details about the theme:
    TopFit Child, Version: 1.8 by Mikado Themes: https://themeforest.net/user/mikado-themes

    Here are the plugins on the site:
    Akismet Anti-Spam
    Contact Form 7
    Contact Form CFDB7
    Duplicate Page
    Elementor
    Envato Market
    Facebook for WooCommerce
    Google Analytics for WordPress by MonsterInsights
    Insert Headers and Footers
    Jetpack by WordPress.com
    Mailchimp for WooCommerce
    Mikado BMI Calculator
    Mikado Core
    Mikado Instagram Feed
    Mikado Twitter Feed
    Ninja Popups
    reCaptcha Pro by BestWebSoft
    Site Kit by Google
    Slider Revolution
    Smash Balloon Instagram Feed
    Timetable Responsive Schedule For WordPress
    Tracking Code Manager
    UpdraftPlus – Backup/Restore
    Video Player for WPBakery
    WooCommerce PayPal Checkout Gateway
    WooCommerce Shipping & Tax
    WPBakery Page Builder
    Yoast SEO

    Can anyone advise why the wheel continues to spin? Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter sturnipseede

    (@sturnipseede)

    4 years, 1 month ago

    Sorry, I didn’t realize that the old user of this support account submitted a ticket about this a year ago and that there are responses there. I will try those suggestions first.

Viewing 1 replies (of 1 total)

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