Split orders option missing

  • Resolved ravizsoft

    (@ravizsoft)


    4 years, 6 months ago

    For some orders i can’t see split option available. The order consists of 2 or more differrent products.

    • This topic was modified 4 years, 6 months ago by ravizsoft.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support acrobaticsjs

    (@acrobaticsjs)

    4 years, 6 months ago

    Please make sure Auto Split is turned OFF. If you have placed an order with Auto Split ON, split button will not appear on order list. Also mention the splitting method you are using.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    4 years, 6 months ago

    @ravizsoft also make sure if custom fields section has no split_status key with value true. You can remove that key. If that key exists, it means script has already considered this order as a splitted order so it cannot be splitted again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Split orders option missing’ is closed to new replies.