• Resolved ziggymello1972

    (@ziggymello1972)


    Hi there,

    I was looking into why our site was having performance issues and came across this error:

    [Fri Feb 21 01:43:03.533439 2025] [php:notice] [pid 20728] [client 43.243.2.241:0] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘system, randomness_order, loggedin_user_contact, show_score, send_user_email, se’ at line 1 for query SELECT quiz_name, quiz_system AS system, randomness_order, loggedin_user_contact, show_score, send_user_email, send_admin_email, contact_info_location, user_name, user_comp, user_email, user_phone, comment_section, question_from_total, total_user_tries, certificate_template, pagination, timer_limit, question_numbering, theme_selected, last_activity, require_log_in, limit_total_entries, disable_answer_onselect, ajax_show_correct, quiz_views, quiz_taken\n\t\t\tFROM wp_mlw_quizzes\n\t\t\tWHERE deleted = 0 /* From [xxx/wp-admin/admin-ajax.php] in [/nas/content/live/xxxprod/wp-content/plugins/quiz-master-next/php/classes/class-qsm-tracking.php:153] */ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, QSM_Tracking->track_check, QSM_Tracking->load_data, referer: https://xxx.com.au/wp-admin/post.php?post=2940&action=edit

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @ziggymello1972 ,

    I hope you had a great weekend. Apologies for the delay in getting back to you.

    We have escalated the issue to our development team, and they are currently reviewing the SQL error logs you provided. We truly appreciate your effort in sharing those details.

    Once we have a solution or fix from the development team, we will update you accordingly. In the meantime, please let us know if there are any other concerns apart from the current issue.

    Thank you for your patience and cooperation.

    Best regards,
    Dhanush

    Hi @ziggymello1972 ,

    I hope you’re doing well. My apologies for the delayed response.

    I wanted to update you that we have launched the latest version of the QSM Plugin (10.0.2). If you haven’t updated yet, I highly recommend doing so to benefit from the latest improvements.

    This update includes a fix for the SQL error and introduces several enhancements for a better user experience.

    If you encounter any issues or need assistance, please feel free to create a support ticket, and I will be happy to assist you further.

    Thank you for your valuable cooperation and time—I truly appreciate it.

    Best regards,
    Dhanush

Viewing 2 replies - 1 through 2 (of 2 total)

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