• Resolved olppa

    (@olppa)


    Hi,

    I’m experiencing issues with the Post SMTP plugin on my WordPress site (WooCommerce enabled). When I try to view email logs, I encounter the following errors in my debug log:

    </strong><br>[01-Feb-2025 09:40:32 UTC] PHP Notice: Function wpdb::prepare was called <strong>incorrectly</strong>. The query does not contain the correct number of placeholders (0) for the number of arguments passed (1). Please see <a href="https://ww.wp.xz.cn/support/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 4.8.3.) in /var/www/clients/client5/web5/web/wp-includes/functions.php on line 5835<br>[01-Feb-2025 09:40:32 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '%i AS pl ORDER BY pl.<code>time</code> desc LIMIT 0, 25' at line 1 for query SELECT pl.<code>id</code>,pl.<code>original_subject</code>,pl.<code>to_header</code>,pl.<code>success</code>,pl.<code>time</code> FROM %i AS pl ORDER BY pl.<code>time</code> desc LIMIT 0, 25 made by do_action('wp_ajax_ps-get-email-logs'), WP_Hook->do_action, WP_Hook->apply_filters, PostmanEmailLogs->get_logs_ajax, PostmanEmailQueryLog->get_logs<br>[01-Feb-2025 09:40:32 UTC] PHP Notice: Function wpdb::prepare was called <strong>incorrectly</strong>. The query does not contain the correct number of placeholders (0) for the number of arguments passed (1). Please see <a href="https://ww.wp.xz.cn/support/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 4.8.3.) in /var/www/clients/client5/web5/web/wp-includes/functions.php on line 5835<br>[01-Feb-2025 09:40:32 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '%i' at line 1 for query SELECT COUNT(<em>) as count FROM %i; made by do_action('wp_ajax_ps-get-email-logs'), WP_Hook->do_action, WP_Hook->apply_filters, PostmanEmailLogs->get_logs_ajax, PostmanEmailQueryLog->get_total_row_count [01-Feb-2025 09:40:32 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '%i AS pl ORDER BY pl.<code>time</code> desc' at line 1 for query SELECT COUNT(</em>) as count FROM %i AS pl ORDER BY pl.<code>time</code> desc made by do_action('wp_ajax_ps-get-email-logs'), WP_Hook->do_action, WP_Hook->apply_filters, PostmanEmailLogs->get_logs_ajax, PostmanEmailQueryLog->get_filtered_rows_count<br><strong>

    I’m using a custom prefix for my database tables.

    Using Post SMTP version 3.0.2
    I tried deactivating and reactivating the plugin.

    This issue arose while troubleshooting duplicate order confirmation emails. I rely on Post SMTP to track outgoing emails, but the error prevents me from accessing the logs.

    Is there a fix or workaround for this issue? Would a patch be released soon?

    Thanks in advance for your support!

    • This topic was modified 1 year, 3 months ago by olppa.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @olppa

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. As the error seems to be caused due to an old WordPress version. Could you please share the WordPress versions?

    I look forward to your response & an opportunity to assist you.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @olppa ,

    We hope this message finds you well.

    We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

    Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hi @olppa  ,

    We hope this message finds you well.

    As we haven’t heard back from you in the last 10 days, we will be automatically closing this support request for now.

    If you still need assistance, please feel free to open a new thread & We’ll be happy to help!

    Cheers,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘SQL Errors in Email Logs – wpdb::prepare() Incorrect Usage’ is closed to new replies.