• Resolved chrdrk

    (@chrdrk)


    Hello, basically i got SSL certificate active and working, but plugin displays it’s off and offers to turn in. If i follow the wirzard to activate it (2 clicks) it goes back to dashboard like having the task compelted but keep saying SSL is not active

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jarno Vos

    (@jarnovos)

    Hi @chrdrk,

    Do you still see the “Activate SSL” button in the Dashboard? (Settings -> SSL & Security)

    If so, could you click that button and let the process complete; then refresh the Dashboard to see if the message has now been resolved?

    Kind regards, Jarno

    Thread Starter chrdrk

    (@chrdrk)

    Thanks for reply, but doesn’t work, i did try that way several times. Basically i have button “Activate SSL” which i did try already, “SSL not activated” icon at right of it and nearby the ssl status checked on Qualys at grade A becasuse it’s effectively active. What idon’t get is why it doesn’t recognise that SSL is active already. Clicking on button to activate SSL with that procedure doesn’t change state.

    Plugin Author Mark

    (@markwolters)

    Hi @chrdrk,

    generally speaking, the ‘Activate SSL’ button should disappear after pressing it. Would it be possible to provide us with your site address? Could you also try to temporarily disable other plugins to see if that allows you to activate SSL properly?

    Thread Starter chrdrk

    (@chrdrk)

    i did try disabling all plugins but it didn’t fix. the website is https://www.molinopussini.it

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @chrdrk,

    In this case, you can let the plugin force SSL activation by adding the following line to your wp-config.php file.

    define( 'RSSSL_FORCE_ACTIVATE', true );

    Make sure to add it before the /* That's all, stop editing! Happy publishing. */ line.
    If you visit the SSL Dashboard afterwards, SSL should then appear activated in the plugin.

    Kind regards, Jarno

    Thread Starter chrdrk

    (@chrdrk)

    it worked, thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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