SSL not working

  • Resolved Passepoil

    (@passepoil)


    2 years, 9 months ago

    Hello,

    I can’t activate the SSL certificate with the plugin in pro version anyway.
    Site:luminotherapie-formation.com/, hosted by OVH, error message:

    Certificate generation was rate limited for 10 minutes because authorization failed.
    I’m stuck at this step.
    How to unblock the situation? THANKS.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 9 months ago

    Hi @passepoil,

    Please note that the certificate generation is part of the free plugin.

    As for the rate limiting: this limit is imposed by the Let’s Encrypt server, and will expire automatically. I would recommend to wait an hour, then try again.

    I also checked your host, OVH. It is registered with us as having SSL activated by default, in which case you don’t need to install an SSL certificate from the plugin.

    Is this not the case? If this should be part of your package it might be worth the while to contact their support about that.

    Thread Starter Passepoil

    (@passepoil)

    2 years, 9 months ago

    Hi @rogierlankhorst ,

    Yes at OVH, I have the “free” certificate:
    SSL certificate
    Yes – LETSENCRYPT – DV
    Maybe I need to regenerate the certificate?
    I will wait 1 hour, as you recommend and I will see if the certificate is active.
    I will allow myself to return to you if I do not unlock this damn certificate ! 😉

    • This reply was modified 2 years, 9 months ago by Passepoil.
    • This reply was modified 2 years, 9 months ago by Passepoil.
    Thread Starter Passepoil

    (@passepoil)

    2 years, 9 months ago

    Hi @rogierlankhorst ,

    The certificate is active.
    THANKS

    • This reply was modified 2 years, 9 months ago by Passepoil.
    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 9 months ago

    @passepoil great! Glad it’s resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

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