Thread Starter
Branko
(@lookiz)
during the token bot test
no the message is not sent
my datacenter is in Moldova
It seems to be some issue with PHP set up. Do you use a VPS or shared hosting?
Thread Starter
Branko
(@lookiz)
I use a dedicated server, my configuration looks good everything works, Site Health WP is ok no error
If you have command line access to the server, can you please try ping telegram.org and ping api.telegram.org?
You can send the results to our support on Telegram (@WPTelegramSupport) to have a look.
Thread Starter
Branko
(@lookiz)
here are the ping results
$ ping telegram.org
PING telegram.org (149.154.167.99) 56(84) bytes of data.
From 87.245.213.247 (87.245.213.247) icmp_seq=9 Packet filtered
From 87.245.213.247 (87.245.213.247) icmp_seq=12 Packet filtered
^C
— telegram.org ping statistics —
105 packets transmitted, 0 received, +2 errors, 100% packet loss, time 106430ms
$ ping api.telegram.org
PING api.telegram.org (149.154.167.220) 56(84) bytes of data.
64 bytes from 149.154.167.220 (149.154.167.220): icmp_seq=1 ttl=56 time=40.6 ms
64 bytes from 149.154.167.220 (149.154.167.220): icmp_seq=2 ttl=56 time=40.6 ms
— api.telegram.org ping statistics —
37 packets transmitted, 37 received, 0% packet loss, time 36026ms
rtt min/avg/max/mdev = 40.675/40.834/43.463/0.462 ms
It seems like there is some host in your network route that blocks Telegram. It may be a Russian host, because they block Telegram. You can contact your server provider and ask about requests to api.telegram.org being timed out.
