StaffList missing from dashboard

  • Resolved slcanderson20

    (@slcanderson20)


    8 years, 7 months ago

    Hello!

    Really love this clean plugin for displaying members of our wind ensemble. Cannot exactly recall when this occurred, but now I am missing the “StaffList” name on the left side column of the WordPress dashboard. The page where the [stafflist] short-code is included still works well, but I cannot find where to make edits to the data that is listed on this page. I am happy to send you a screen shot of my dashboard but not sure how to add it here. Perhaps this link to the screen capture might work: (https://screenshots.firefox.com/ZAnsmOVMpyF95ZiB/lawinds.com). The version installed is 2.3.5 of StaffList.

    Thanks very much for all of your work on this great directory listing utility!

    Sue

    • This topic was modified 8 years, 7 months ago by slcanderson20. Reason: Adding firefox screen capture link

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ERA404

    (@era404)

    8 years, 7 months ago

    Hello Sue (@slcanderson20),

    StaffList now uses its own role called “StaffList Editor”. By default, Administrators have the ability to edit StaffList, but if your WP role is not Administrator or StaffList Editor, you may not have access to the StaffList administrative tools.

    Please verify that your account has this capability by going to: wp-admin > users
    From this screen, you should be able to assign a user as either: Administrator or StaffList Editor, to regain access to StaffList on the backend.

    Please let us know if you have any other difficulty using StaffList.

    Thread Starter slcanderson20

    (@slcanderson20)

    8 years, 7 months ago

    Thank you so much for your quick response to my question. Although I was quite certain that I am one of the 2 administrators on this “Go Daddy” WordPress site, I am still unsure how to access the back end code to modify the displayed data. I’m sorry to be bothering you with this. It used to be seen (obviously – since I was able to add the original data). Perhaps one of my recently installed plugins ended up taking if off of the listing on the left menu of the dashboard? Or is there somewhere else to look for it?

    Thanks again,
    Sue

    Plugin Author ERA404

    (@era404)

    8 years, 7 months ago

    Hello Sue (@slcanderson20),

    Please drop us a line through our contact form, and we’ll troubleshoot your WordPress together. http://era404.com/contact

    intcreative

    (@intcreative)

    8 years, 7 months ago

    Hello,
    This has also happened on our installation of Stafflist. I am the admin for our site and edit the entries in the Stafflist plugin. The list is still displaying on the front-end, but the dashboard button has disappeared and when I go to the plugin URL (wp-admin/admin.php?page=stafflist) it’s saying I’m not allowed to access the page.

    I have the latest version of WP (4.8.2) and Stafflist (2.3.5)

    Please let me know what the fix is.
    Thank you!

    Plugin Author ERA404

    (@era404)

    8 years, 7 months ago

    hello @intcreative, (and @slcanderson20),

    We had recommended to the previous poster to: make sure that they had a full XLS or CSV of their Staff data first, and then deactivate and reactivate the plugin to force StaffList to recreate the required capabilities for use.

    Because this appears to be a recurring issue, version 2.3.6 of the plugin now checks (and repairs) these roles & capabilities on initialization.

    Please let us know if your issue is resolved after updating to the current release.

    Plugin Author ERA404

    (@era404)

    8 years, 7 months ago

    hello @intcreative, (and @slcanderson20),

    We believe the latest version (2.3.6) resolved your issue.
    If you have any other questions, please do follow-up, and thank you for using StaffList.

    intcreative

    (@intcreative)

    8 years, 7 months ago

    Yes it did. StaffList has returned to my dashboard.

    Thanks so much!

Viewing 7 replies - 1 through 7 (of 7 total)

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