Thread Starter
rytch
(@rytch)
Now it has disappeared from my Administrator Menu. When I try to download again, I get a message saying my download time limit has passed. HELP!!! Have I lost all my settings????
Thread Starter
rytch
(@rytch)
Here is my information:
License Email Address: [email protected]
License Reference ID: 0BC949791P0442731
Please help this is urgent and please tell me my settings are not lost!
Plugin Author
Malcolm
(@malcolm-oph)
Hi Rich
Firstly, sorry for not getting back to you sooner. I’ve been away for a few days …. no internet …. no phone … etc.
The “Sorry you are not allowed to access this page” is probably a WordPress permissions issue. Generally this is because you have tried to access a page that requires you to be logged in when you are not, or that the user does not have sufficient permissions.
If StageShow has disappeared from your Administrator menu, then the plugin might not be installed (or is corrupted) or there could be an issue with the capabilities of the logged in user that means the user cannot access the plugin admin pages.
Finally it is unwise to publish license information on a public forum. I’ll send you a new one, along with the latest StageShow archive by email.
Malcolm
Thread Starter
rytch
(@rytch)
I received the new email with a download link, but it didn’t work saying my download period had expired. I still have not been able to download the archive.
Plugin Author
Malcolm
(@malcolm-oph)
In future please reply to emails by email so I don’t have to search through my emails to find out who you are!
The EMail you refer to was generated because I updated your license Reference ID because you made the previous one public. That didn’t change the download timeout. A copy of the latest StageShow+ was sent as an attachment in a separate email.
