• Resolved gilesholder

    (@gilesholder)


    I purchased the Plus version of this plugin. Current version 5.0.12. I am trying to update but getting this error:

    Plugin Auto-Update ERROR
    HTTP Status: ERROR (Recv failure: Connection reset by peer)

    I have tried numerous times to get in touch via your contact form on your website but no luck!

    Please help

    https://ww.wp.xz.cn/plugins/stageshow/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Malcolm

    (@malcolm-oph)

    I am sorry that you have had difficulty getting in touch with me, bit I do not appear to have got any of your messages via the contact form. I have received messages recently from other users and have just re-tested it myself and it appears to be working correctly.

    The “Recv failure: Connection reset by peer” error indicates that a connection between your server and the StageShow update server was established, but was dropped before the transaction was completed. It does not however give any clue why the connection was dropped. Possible causes are a slow network connection, excessive load on either server etc.

    I have sent an email to your registered email and will follow up this problem with you offline. This forum entry will be updated once a resolution has been found.

    Plugin Author Malcolm

    (@malcolm-oph)

    No response by Giles to my email.

    Marked as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

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