Staging Environment

  • conradmcleod

    (@conradmcleod)


    8 years, 11 months ago

    Hi there,

    How do I make my “Staging Environment” live? When I click into the red “Staging Environment” button in the top bar of the wp-admin I’m taken to a blank page with the message, “Sorry, you are not allowed to access this page.”

    Thank you in advance,
    C

Viewing 2 replies - 1 through 2 (of 2 total)
  • cdillon27

    (@cdillon27)

    8 years, 11 months ago

    Is your web host providing your staging environment?

    Thread Starter conradmcleod

    (@conradmcleod)

    8 years, 11 months ago

    Sadly, I don’t recall. I set it up a couple months ago. It was a beta feature either through WordPress or Bluehost. It doesn’t look like I installed a staging plugin for WordPress because one isn’t listed.

    Bluehosts’ support chat didn’t seem to know what was going on either. Seemed to think it was a browser cache issue (which made no sense to me). Checked it anyway, chrome and safari yielded the same denied access page.

    The way I understand it is there are two installations of WordPress. One in the main directory and one in a subfolder “/staging/6486/” where the red “Staging Environment” tab appears only in the latter.

    I want to dissolve the “/staging/6486/” to make the site live. But I think that would break a lot of the links of posts. There are only two pages so that’s not a problem to relink (if I move things manually).

    Thank you again! Much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

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