“Start” Button Doesn’t Start Quiz

  • Resolved atgweb

    (@atgweb)


    5 years, 9 months ago

    I posted the shortcode into a post but the start button doesn’t do anything. I tried to deactivate all plugins but it did not make a difference.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ays Pro

    (@ays-pro)

    5 years, 9 months ago

    Hi @atgweb ,

    Thank you for the topic.
    I am really sorry about the issue you are facing.

    We have checked your website, and our plugin’s Javascript files are not included to your website.
    Presumably, the issue is caused due to your WordPress theme(Acabado).
    As it is not a free theme, our developers were unable to check it.
    Please change the theme for a moment, and check if the problem still persists or not.

    Thanks

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 9 months ago

    Hi,

    As I see the quiz working fine on your website.
    So I am marking this topic as resolved.

    Thanks.

    beasily

    (@beasily)

    5 years, 7 months ago

    I have the same problem with the start button.
    I have a two part quiz. Each must be separate but the client wants the second one to start by clicking the Start button to Part 2, from the results page.
    I clicked the “Add Quiz” button and inserted the shortcode for that quiz.
    When testing, I see it appear in the results window, but when I click, it doesn’t work.

    The quiz name where the link lies in the results text is:
    Part 1 – E-3 DOT Cylinder Filler Employee Level Exam
    on the https://grscoglobal.com/ page.
    The link/shortcode goes to:
    Part 2 -F-3 ASME Motor-Mobile Fuel Dispenser Employee Level Exam

    Plugin Author Ays Pro

    (@ays-pro)

    5 years, 7 months ago

    Hello Dear @beasily ,

    Thank you for the comment.

    I am really sorry about the issue you are experiencing.
    But, as you are a Pro user, please contact us via this form for premium support.

    Commercial products are not supported in these forums.

    Looking forward to hearing from you.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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